Manager, Employee Communication, Engagement, EDI

  • Ottawa, ON, Canada
  • Full Time
  • Mid Level

What It's Like Working At CBC/Radio-Canada

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future-forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections — between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we're transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

Your role

Reporting to the Director, Human Resources, we are looking for a Manager, Employee communication, Engagement and EDI to join our collaborative team. You will play an extraordinarily important role in nurturing a department identity and voice, fostering engagement, and raising awareness to ensure we are ahead of the curve in Equity, Diversity, and Inclusion (EDI). You will develop and oversee the T&I communications, engagement, and EDI strategies, and lead the team executing the initiatives.

This position will be based in Toronto or Montreal.

What's in it for you?

Canada-wide impact. You want a chance to spearhead a communications strategy that places EDI at the front and centre of its initiatives. This is an opportunity to make an impact on hundreds of employees and managers. It's a chance to grow your reach and influence with an overarching accountability ensuring internal communications and programs are aligned with the T&I Mandate and vision, and the Corporate priorities. 

Be part of a diverse and inclusive team and Organization. We believe in celebrating human differences and know that there is no other path to becoming the best public broadcaster for all Canadians. There's still more work to be done, and we are deeply committed to putting all of our corporate, individual, and collective efforts into doing the work. This is a genuine opportunity to join a collaborative team, proud of the work they do at Canada's national public broadcaster.

Career growth. This is a highly visible, career-defining opportunity. You will gain exposure and recognition, building and managing relationships with key partners and stakeholders to ensure a consistent communication approach, both internally and externally. You will play a critical role working closely with the T&I Executive Team to support ongoing strategic work that best articulates and positions T&I internally and corporate and external partners and stakeholders.  

What you will do:

  • Optimally position T&I. You will define and nurture the department's identity, mandate and capabilities, elevating our position within the Corporation as well as externally. You will structure and maintain programs to foster an equitable, inclusive and diverse T&I culture and voice, ensuring longevity, relevance and impact.
  • Develop a communication strategy. You will articulate the T&I vision and mission through a well-thought-out, innovative internal communication strategy that aligns with the Corporate strategy. This includes strategic plans for all "in component" communications, engagement, EDI activities and brand positioning in line with the overall T&I Mandate; overseeing their implementation and progress.
  • Champion. You will act as the T&I representative in committees discussing Corporate-wide initiatives, such as engagement, EDI and official languages. You will establish and monitor EDI action plan commitments, deliverables and results to ensure the department meets its targets. You will build strong relationships with key communication partners throughout the Corporation.
  • Executive communication. You will support T&I leaders with positioning and articulating their Mandate to various audiences internally and externally. You will write communications and speeches for the Executive team (all-staff, managers meetings, external events). 
  • Project management. You will oversee projects and initiatives that support the strategic priorities and action plan objectives of the Organization as well as T&I. You will monitor progress; develop KPIs and monitoring tools for a metrics framework to assess internal communications and engagement initiatives; and adjust the approach as required based on reporting results.
  • Lead. You will supervise the work of the Employee Communications, Engagement and EDI team, planning and organizing resource assignments, while also providing effective, engaging feedback on performance.

What you bring to the team:

  • The expertise. You have an in-depth understanding of and insights into EDI in Canada and the evolving business challenges related to multiculturalism. You are a strategist, innovator, and creative idea-generator who thrives in a high-level and tactile role. You have 3+ years in a similar communications manager role, and knowledge of the subtle and obvious differences between internal and external facing messaging, direct experience partnering with executives to develop and manage their communications, and expertise in designing and executing complex corporate communication strategies.
  • The leadership. You are a passionate champion of EDI initiatives and work tirelessly to embed them into the daily environment, more significant projects, and the culture and environment of the team and company you work with. You have experience guiding the work of a team and managing ambiguous or changing situations and requirements. You can confidently chair working groups, establish and negotiate workloads and schedules, and deliver the expected results. 
  • The ability to pivot. You have a proactive approach to building reactive guidelines. You can rapidly adjust to shifting priorities, identify gaps, and quickly make difficult decisions to resolve complex problems. You have the confidence to stand behind your recommendations.
  • The communication skills. You are fluent in French and English with professional-level written, oral, and presentation abilities. You know how to listen and relay empathy and understanding for diverse perspectives. Your powers of observation help you understand your audience and communicate with the right level of detail.
  • The collaborative approach. You can build strong working relationships with leaders, direct reports, colleagues, and broader teams, cultivating mutual understanding and respect to gain trust, influence direction, and ensure alignment. You thrive in a team-focused environment and seek opportunities for knowledge sharing.
  • The education. You may have a degree or diploma in Communications, Marketing, Public Relations, or a related field, but we know not everyone gains their knowledge and skills through traditional academic streams. 

To apply:

Think this job is meant for you but worried you don't have it all? At CBC we know that not everyone takes the same path when it comes to building their skills. You can read about the various backgrounds the talented people that make up our team bring to us here.

Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet all or most of the qualifications we are seeking; and you are excited by the possibility of growing our company, take a chance and express your interest here:

In becoming the leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. 

CBC/Radio-Canada is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.

All employees of CBC/Radio-Canada are required to be fully vaccinated against COVID-19 as of December 1st, 2021 unless exempted based on a medical/religious ground. As per this requirement, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working onsite. This is a condition of employment and it applies to all employees. Should you reach the point in the selection process where it is necessary to verify if you meet the conditions of employment, you will be asked to provide an attestation confirming your COVID-19 vaccination status.

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