Work at CBC/Radio-Canada
Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.
Created in 2015 to align, lighten and modernize infrastructure, the Technology and Infrastructure team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from a conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.
As part of the move to the new Maison Radio-Canada, CBC/Radio-Canada is looking for a Tier 1 Technical Support Analyst to join us for a full-time contract until December 2022. You will immediately respond to IT and office automation problems to help facilitate a smooth transition from our former headquarters to our new building and systems. In addition, you will analyze issues related to computer peripherals and software in order to ensure availability, helping support users throughout different CBC/Radio-Canada departments. You will also work in collaboration with the teams in the newsroom as well as television production and radio for Radio-Canada.
What's in it for you?
Challenges and balance. We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; updating, installing, and supporting technologies that are organization-wide and that impact broadcasting content is a time-sensitive, complex technical feat. We provide an essential service, as Canadians across the country rely on us for trustworthy news and information. You will be part of the team supporting CBC/Radio-Canada employees during the multimedia, live broadcast of the Olympics and other events.
Be part of a diverse and inclusive team and organization. We believe in celebrating human differences and know that there is no other path to becoming the best public broadcaster for all Canadians. There's still more work to be done, and we are deeply committed to putting all of our corporate, individual, and collective efforts into doing the work. You will be part of our growth and have opportunities to participate in our diversity and inclusion initiatives, including but not limited to Unconscious Bias training.
Cutting-edge technology. Our new home in Montréal is a cutting-edge I.P.-based production, modelled in a fashion similar to an IT data centre, with thousands of media devices automated and managed through the network. As the only major media company in Canada with complete IP Infrastructure, we are thought leaders and experts in this area. We have also partnered with Cisco and Arista for custom network platforms built on their latest technology. You will be hands-on, expanding your expertise in this exciting environment, developing in-demand skills.
As our new Tier 1 Technical Support Analyst, you will:
We are looking for a candidate with the following:
Think this job is meant for you but worried you don’t have it all? At CBC/Radio-Canada we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet 70% of the requirements we are seeking and you are excited by the possibility of growing our company, take a chance and express your interest. Candidates may be subject to skills and knowledge testing.
If this sounds interesting, click here. Please note, your application will be handled by Talent Minded (external partnair) and information received will be treated in complete confidence. We thank all applicants for their interest, but only candidates selected will be contacted.
CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to firstname.lastname@example.org.
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.
Wherever in the wording of the job description either gender is used, it shall be understood to include all genders.