Senior Advisor, Disaster Recovery
- Montreal, QC, Canada
- Business Continuity and Disaster Recovery
What It's Like Working At CBC/Radio-Canada
Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.
Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future-forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections — between media content, systems, people and places. We are the space in between.
A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we're transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.
The Business Continuity and Disaster Recovery team is in charge of supporting the IT, production, programming and corporate teams in developing, implementing and evaluating business continuity and IT recovery plans for the entire Corporation. We make sure the plans and procedures are appropriate and meet the Corporation's needs. Our role is critical to keeping our broadcasts on-air and streaming live. We are the team that ensures Canadians across the country can continue to access the essential news and information they need from a trusted and respected source.
Reporting to the Department Manager, we have a contract opportunity for a bilingual Senior Advisor – Disaster Recovery. You will evaluate, plan, develop, and deploy our recovery plans, playing a critical role in supporting T&I's overall mandate as it relates to business continuity.
As we move to our new building in Montreal and continue our evolution as a fully IP media organization, it is vital we continue to put strategic Disaster Recovery front and centre. This is an exciting opportunity to work with the newest solutions and cutting-edge technologies in media and broadcast. You will have a chance to grow your knowledge by collaborating with engineers, maintenance, support, and content development and production. You will work closely with CBC/Radio-Canada senior management to make decisions that will affect all of our employees. The methods you follow, the value of your analysis and the repercussions of your instructions and recommendations will directly impact the quality of contingency program planning.
What's in it for you?
Canada-wide impact. This is a highly visible and influential role that ensures we can continue to serve Canadians regardless of circumstances. You are looking for a rewarding challenge where your role, analysis, and advice are relied on. Building resilience into our highly complex technological infrastructure is vital. You will evaluate these needs to design a plan of action based on technical decisions that will sustain us.
Be part of a diverse and inclusive team and organization. We believe in celebrating human differences and know that there is no other path to becoming the best public broadcaster for all Canadians. There's still more work to be done, and we are deeply committed to putting all of our corporate, individual, and collective efforts into doing the work. This is a genuine opportunity to join a collaborative team, proud of the work they do at Canada's national public broadcaster.
Cutting-edge technology. Our new home in Montréal is a cutting-edge I.P.-based production, modelled in a fashion similar to an IT data centre, with thousands of media devices automated and managed through the network. As the only major media company in Canada with complete IP Infrastructure, we are thought-leaders and experts in this area. We have also partnered with Cisco and Arista for custom network platforms built on their latest technology. The skills and exposure you gain here will elevate your reputation, resulting in exciting career opportunities within our organization or elsewhere.
What you will do
- Provide expert advice. You will take a consultative approach to gather information and lead us on disaster recovery planning and training in order to prevent incidents. You will complete an impact analysis for existing infrastructures and systems, new IT infrastructures and future systems (projects). You will create guidelines and processes to ensure we are ideally positioned to react effectively when an incident occurs.
- Partner to develop the IT recovery strategic plan. You will recommend directions and priorities for the IT recovery plan. You will help bring IT recovery plans and business continuity plans in line. You will work with the people in charge of information security to develop security protocols and roll-out processes and procedures.
- Optimize. You will support various departments in developing, evolving, testing, and implementing their departmental plan.
- Deliver. You will ensure the evolution of recovery strategies designed to adequately restore mission-critical systems and IT environments as well as backup sites and resources that support business function recovery timelines. You will respond to compliance audits.
What you bring:
- The expertise. You have 7+ years in disaster recovery, business continuity, and IT recovery planning for complex, matrixed enterprises. You are both strategic and tactical; able to manage the plan from end-to-end; can execute on tasks and write the 100 page + document in a clear, concise manager. You can confidently interpret technical specs and requirements to align with business needs. You understand the high-pressure nature of meeting CBC/Radio-Canada's mandate to deliver news and information to Canadians 24/7 regardless of internal and external factors. Knowledge of the broadcast world or media industry is an asset.
- The leadership. You have experience managing uncertainty and ambiguity both in daily work and crisis situations. You can gain buy-in and trust to ensure cooperation and engagement. You can confidently chair working groups, establish and negotiate workloads and schedules, and deliver the expected results.
- The ability to pivot. You have a proactive approach to building reactive guidelines. You can rapidly adjust to shifting priorities, identify gaps, and quickly make difficult decisions to resolve complex problems. You have the confidence to stand behind your recommendations.
- The communication skills. You are fluent in French and English. You know how to listen and relay empathy and understanding for diverse perspectives. Your powers of observation help you understand your audience and communicate with the right level of detail.
- The collaborative approach. You can build strong working relationships with leaders, cultivate mutual understanding, and gain influence. You can equally earn respect and buy-in of your peers and colleagues at every level; working across CBC/Radio-Canada departments to advise them on decision-making and directions to take. You thrive in a team-focused environment and seek opportunities for knowledge sharing.
- The flexibility. You are willing and able to take calls and manage issues at all hours, when needed, work both remote and onsite.
- The education. You may have a degree or diploma in business, emergency/crisis management or a related field, but we know not everyone gains their knowledge and skills through traditional academic streams. Certification in disaster recovery or business continuity is an asset but not required.
Think this job is meant for you but worried you don't have it all? At CBC we know that not everyone takes the same path when it comes to building their skills. You can read about the various backgrounds the talented people that make up our team bring to us here.
Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet all or most of the qualifications we are seeking; and you are excited by the possibility of growing our company, take a chance and express your interest here:
In becoming the leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster.
CBC/Radio-Canada is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.
All employees of CBC/Radio-Canada are required to be fully vaccinated against COVID-19 as of December 1st, 2021 unless exempted based on a medical/religious ground. As per this requirement, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working onsite. This is a condition of employment and it applies to all employees. Should you reach the point in the selection process where it is necessary to verify if you meet the conditions of employment, you will be asked to provide an attestation confirming your COVID-19 vaccination status.