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Systems Administrator

Media Technology and Infrastructure Services (MTIS) is spearheading the consolidation and modernization of CBC/Radio-Canada’s technology and infrastructure in support of our transformation into a modern public media company. Our mission is to support the platforms and the people that connect CBC/Radio-Canada’s audience with stories they care about online, anytime. 

The opportunity 

If you want to enter the world of digital media and be part of the change and growth of one of Canada’s long-established and respected broadcasters, this is your chance. CBC Media Technology and Infrastructure Services (MTIS) is looking for a Systems Administrator to join the team in Toronto for a contract position.

There are very few places where you can work at this scale. Our infrastructure supports the millions of Canadians who visit the CBC’s digital properties every month. During major events, like the Olympics, a federal election or a major news event, our audience grows exponentially. We want a Systems Administrator who is excited to help our teams develop infrastructure that allows millions of Canadians to have the experience they come to expect from us.

Our new Systems Administrator will be responsible for introducing and advocating tools, systems, workflows and processes across both MTIS and CBC Digital Products. While strong core development, systems and infrastructure skills are ideal for this role, we welcome people who feel they can contribute in non-traditional ways. 

If you're passionate about Canada and you love technology, learning and bringing out the best in others, you’ll love working at CBC. 

Who you are and where are you now?

You have a background in both system administration and software development. You are looking for an opportunity to combine your expertise into a Systems Administrator role. You want a chance to support multiple teams simultaneously while introducing best practices and process optimization and make a greater impact. You want to increase your work-life balance at a company that has a positive and supportive culture where you can grow your skills and your career and channel your passion for quality and collaboration as a technology and culture advocate, embedding yourself within our culture of continuous learning and improvement. 

You want an opportunity to be a contributing member to our innovation. As we shift infrastructure to gain a competitive advantage for CBC, you will play a key role in building the iterations needed to keep Canadians engaged. 

What’s in it for you? 

Cutting edge tech. CBC has more than 25 digital sites and apps, all of which are mandated to reach Canadians online everywhere and every way, with a high emphasis on mobile devices. To achieve that goal, with no down-time, takes a scalable infrastructure, powerful technologies, reliable solutions and rewarding work. Our tech stack includes:

  • JBoss
  • Shell scripting
  • VMWare Virtualization and storage 
  • Ansible, Terraform
  • Google Cloud, AWS and Azure
  • Git, Bamboo, Jenkin
  • Hosted CMS and microCMS systems
  • Containerization, Kubernetes 
  • Platform supporting the developers needs
  • Machine Learning

Belonging. CBC/Radio-Canada is a Canadian institution. By joining our dynamic MTIS team, you will be exposed to the best of all worlds. Corporate. Public. Startup. You will be part of a team that embraces diversity and at its core, truly cares about the country and the world. 

Career growth. CBC is fully invested in our people. Whatever it is you want to pursue whether it’s a new programming language or a technical solution, whether it’s expanding your Agile knowledge or building an audience-facing platform. We will provide you with the time, resources and championing that you need to keep your career here rewarding.

How you will make a difference as our new Systems Administrator, you will:

  • Implement. You will implement and perform network and instance monitoring. You will follow appropriate remediation tasks in the case of an identified fault.
  • Maximize performance. You will analyze and optimize system configurations and network structures to maximize performance.
  • Support. You will troubleshoot internal software development and operations related issues and provide technical support.
  • Maintain. You will ensure the smooth and efficient running of the infrastructure responsible for the operation and development of our audience and internal facing digital assets.
  • Be on-call. You will participate in occasional on-call support for after-hours support coverage.
  • Advocate. Your role will include educating teams and individuals on the benefits and successes of following certain processes and using specific tools. You will strive for - and encourage- collaboration and consistency across teams.
  • Contribute. You will contribute systems expertise to the project planning process including estimating and process improvements.
  • Perfect. You will strive at all times to do work using best practices – through experience or experimentation.

What you bring:

  • The education. A Computer Science, Engineering degree or equivalent is preferred, but we know not everyone gains their programming skills this way. 
  • The hands-on expertise. You have a balanced blend of experience in system administration, release deployment and development. You can empathize with a developer’s needs and tools. You can work with product teams to understand their needs and build infrastructure. You are a Red Hat Certified Engineer (RHCE) or you have the equivalent hands-on experience. You understand the modern aspects of cloud technology -  modelling, deployment, storage, optimization and management. Ideally, you have certification in one of the major cloud solutions: AWS, Google or Azure. 
  • The technical skills. You have experience with one of the following sets of tools:
    • JBoss, Tomcat, Linux , Ansible and Shell scripting
    • VMWare Virtualization and storage, Ansible, cloud development in Google Cloud, AWS or Azure as well as Git, Bamboo, Jenkins.
  • The passion. You have a passion for quality, well-defined processes and technology. You are enthusiastic about the opportunity to link the three pieces together. You are motivated by efficiency.
  • The ownership. You can be counted on to deliver the best solution. You take ownership of your work, your tasks, your timelines. You never lose sight of the big picture.
  • The drive. You want to be challenged and you are constantly seeking new opportunities to learn, gain and apply new skills and knowledge.
  • The communication skills. You know how to listen and relay empathy and understanding for diverse perspectives. 
  • The confidence and the humility. Your powers of observation help you understand your audience and communicate with the right level of detail. 
  • The patience. You understand that new ideas need strict planning for successful implementation and adoption.
  • The creativity and adaptability. You can adapt quickly, innovate solutions and embrace the new while accepting the ambiguous.

Why join us?

CBC/Radio-Canada reflects the Canadian identity and promotes democracy. We are rooted in the communities we serve and committed to sharing stories as Canadians live them, each and every day. We strive to speak in the voices of the country and support social and economic innovation. We live these external values. They are the foundation of our employee culture. A diverse culture of collaboration, learning and continuous improvement.

Collaboration. We follow lean startup principles, and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and career progression. Our team members are given opportunities to collaborate cross-functionally across multiple projects.

Learning. From simply buying a book or recommending a course to one-on-ones, our leadership team is focused on creating an atmosphere where people feel fulfilled. We embrace experimentation as a means to learn.

Continuous improvement. At CBC, we always work towards providing the best experience for our audience. To stay competitive, we will continue to invest in cloud infrastructure, working with the biggest names in technology. More than anywhere else, this is a place where your curiosity and your desire to learn and innovate will be satisfied on an ongoing basis.

To Apply:

Think this job is meant for you but worried you don’t have it all? At CBC we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet all or most of the qualifications we are seeking; and you are excited by the possibility of growing our company, take a chance and express your interest here. 

In becoming the leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. 

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