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Senior Manager, IT

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster. 

To learn more about the people who lead, build out, support and make up the teams at MTIS, please visit our website here.

Created in 2015 to align, lighten and modernize infrastructure, Media Technology & Infrastructure Services (MTIS) is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. MTIS is the team making it happen.

The opportunity

We are looking for a Senior Manager, IT to join our Engineering Solutions team to oversee technical projects that evolve and refresh our infrastructure all across Canada. Our network infrastructure is always in transformation to keep up with new technology and new business needs. This is an opportunity to play a pivotal role in how internal teams connect and share information from coast-to-coast-to-coast. It’s a chance to step into the Senior Management leadership team, stay up-to-date with the latest tools while expanding into a customer-facing, people-managing hybrid.

Who you are and where are you now?

You are a project manager with a passion for mentoring people. You are seeking an opportunity where you can bridge your technical infrastructure expertise with managing a team. You want to apply and expand your skills as a people manager, overseeing performance, growth, and resourcing. You want to take on the challenges and the rewards of managing sizeable technology projects that make a significant impact.

What’s in it for you?

Challenges. We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; moving our broadcasting content from on-prem servers to the cloud is a complex technical feat. And that’s just the beginning. In this role, you will:

  • Design and manage the deployment of technological solutions.
  • Face challenges around planning and prioritizing projects while managing the team, the finances and the work at a high level.
  • Innovate cost effective solutions that arise.
  • Work in close partnership with the Director and build strong relationships within and across groups.
  • Contribute to and execute on the department strategy and communications.
  • Oversee the team’s performance management on a day-to-day and long-term basis, helping individuals to grow, develop and reach their career goals.

Be part of the change. Right now we are looking for people who can execute our strategy. Innovators who want to be respected by their international broadcasting peers for pushing future forward thinking. Builders who want to be hands-on, who take pride in knowing they are building the next generation of media technology for Canadians. Operators with the skills to keep the network running smoothly.

Cutting-edge tech. CBC/Radio-Canada has a leading-edge tech environment where the Telecommunications team has access to the latest tools and training. This is a rare opportunity to work on a national scale where knowledge acquisition and sharing is part of our culture. It is a versatile, varied and complex infrastructure where you will work with audio, video, French and English languages, corporate infrastructure and internet networking all built into a single ecosystem.

Why join us?

CBC/Radio-Canada reflects the Canadian identity and promotes democracy. We strive to represent the diverse voices and regions of the country. We support social and economic innovation. We offer a rare-in-tech work-life balance with an excellent benefits package and a pension plan noted as one of the best in the country; we want to ensure you are happy in and out of the office.

We are a dynamic, in-flux team brimming with potential. We are less than 3 years old and learning to be a new organization within CBC. We want to be a language independent technology team. There’s a lot of exciting work ahead of us and while we aren’t there yet, we have a plan. We’re a large corporation so sometimes there is red tape; we are looking for people to understand the process and suggest improvements. We’re also a funded organization, which enables us to take actions that contribute to fulfilling our mandate to exceed audience expectations. We weigh our options, research and explore. We take our time evaluating plans when it comes to replacing systems or building critical infrastructure. When those decisions are made, we follow through with purpose. We don’t have one static future ahead of us, but a dynamic, fluid set of options. This means a chance to be part of that change whether you are an idea generator or an executor.

What you bring:

  • The education. You have a post-secondary degree in Computer Science, Applied Science and Technology or Engineering. Preference is given for membership eligibility in the Association of Professional Engineers of Ontario, the Ordre des ingénieurs du Quebec, the Ontario Association of Certified Engineering Technicians and Technologists, or equivalent.
  • The language. Bilingualism in French and English is highly beneficial.
  • The expertise. You have 10 years progressive experience in technology project management with a focus on Telecommunication infrastructure and at least 2 years leading people. You have experience implementing best practices.  Direct experience as part of a media company is an asset. You have exposure to a range of tools which may include:
    • Virtualization technologies (VMWare, Windows, Oracle, etc.).
    • Storage protocols (FC, FcoE, iSCSI, CIFS, NFS, etc.).
    • Hyperconverged solutions and platforms.
    • Storage solutions and platforms.
    • Fiber optics technologies.
    • Cloud computing.
    • IT and network security.
  • The knowledge. You are a strategic thinker and highly aware of the importance of scalability. You have the patience to consider all options before jumping into a decision. You are motivated by building robust, reliable processes and solutions that are replicable.
  • The leadership skills. You are highly collaborative and you thrive in a team-focused environment. You can provide guidance and direction for teams and take a hands-on role wherever needed. You have experience growing people and overseeing projects. You can guide teams and advise leadership. You can balance multiple projects simultaneously and execute decisions independently.
  • The relationship building finesse. You can nurture strong two-way relationships with peers, partners, clients, staff, senior managers and external technological vendors. You have outstanding communication skills. You are comfortable presenting ideas and reports to senior stakeholders. You know how to listen and you understand perspectives.
  • The flexibility. You are able and willing to work outside of regular working hours given the continuous operation of the department and area. You can travel between Montreal and Toronto when required.

To apply:

Think this job is meant for you but worried you don’t have it all? At CBC/Radio-Canada we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet 70% of the requirements we are seeking and you are excited by the possibility of growing our company, take a chance and express your interest here.

As a leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and permeate all the services we provide as Canada's public broadcaster.

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