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Executive Director, Business Operations & Strategic Planning

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, Media Technology & Infrastructure Services (MTIS) is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between. 

A place with purpose, CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. MTIS is the team making it happen.

The opportunity

We have a newly created opportunity for an operational leader and strategic director. Reporting to the Executive Vice President of MTIS, we are seeking an Executive Director, Business Operations and Strategic Planning. We need someone with financial insights, data analytics and governance expertise to direct the cost structures for MTIS services and products; oversee the development and maintenance of MTIS policies, procedures and methodologies; and lead the various teams under this domain.

As the Executive Director, Business Operations and Strategic Planning, you will create operational alignment across internal MTIS teams (Digital, Production, Real Estate, Compliance, Security, etc.) ensuring that the business units function as a cohesive, collaborative group. You will be a key influencer occupying a seat at the table as the right-hand of the Executive Vice President, building and executing strategic oversight of enterprise projects; leading the Business Operations and Strategy team; and leveraging data to ensure MTIS delivers value to the greater CBC/Radio-Canada organization.

Who you are

As an Executive or Senior leader with strategic oversight, you are drawn to CBC/Radio-Canada as an avenue to apply your strengths identifying a corporate vision and converting it into a tactical roadmap for one of Canada’s most recognized and respected brands. You are a strategic business thinker with expertise in preparing and delivering business and strategic plans to internal and external stakeholders. You recognize that internal teams are the key to your success and incorporate the knowledge of subject matter experts into your plans; you can expertly align the goals of your leadership team under a shared umbrella. 

What’s in it for you 

Challenges. Building. Collaboration. As the Executive Director, Business Operations & Strategic Planning you will explore our position within the corporation and the corporation’s place in global media. You will focus on ensuring the MTIS organization is strategic, compliant and operationally sound while continuously evolving through organizational and operational model development and performance management. You will be pushed to envision, improve, empower, communicate and iterate. This is an organization-wide role where every project is complex and has a direct impact on the transformation and growth of the business. You will face exciting challenges working with stakeholders to align project strategies with the overall vision; optimize internal relationships and introduce an enterprise-wide approach to leveraging relationships. Right now we are looking for someone who can build and execute on a nation-wide strategy. Your insights and leadership will be part of a prestigious legacy and the future of CBC/Radio-Canada.

As the Executive Director, Business Operations & Strategic Planning, you will focus on:

  • Alignment. You will define the focus of MTIS, outline priorities, and create a shared purpose for teams across the department. You will build a culture of collaboration and cooperation that’s inclusive of all team members.

  • Strategy. You will spearhead business operations at MTIS by:

    • Developing strategies that support media production with cutting-edge technology
    • Adapting to the market needs of each region of Canada’s diverse landscape
    • Establishing budgets and allocating necessary funds
  • Leadership. You will lead the Business Operations and Strategic Planning function of MTIS, managing the work of multiple direct reports with an employee base of dozens. You will motivate, develop, and inspire the teams that makeup MTIS; championing their ideas and celebrating their successes.

Why join us? 

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We offer a rare-in-tech work-life balance with an excellent benefits package; we want to ensure you are happy in and out of the office.

We are a dynamic, in-flux team less than 5 years old, brimming with potential. There’s a lot of exciting work ahead of us and while we aren’t there yet, we have a plan. Our focus is fulfilling our mandate to exceed audience expectations. We weigh our options, research, explore and evaluate. When we make a decision, we follow through with purpose. We don’t have one static future ahead of us, but a fluid set of options. This means a chance to be part of that change whether you are an idea generator or an executor.

What you bring

  • The education. You have a bachelor’s degree in business, finance, technology, or a related field. Ideally, you have an MBA. 
  • The language. You are fluently bilingual in French and English. You can comfortably work within the team cultures in Ottawa, Toronto and Montreal.
  • The experience. You have 10+ years of experience as a Senior Leader or an Executive at a large, complex organization. You have ideally worked in, or are knowledgeable about the digital and broadcasting industries. 
  • Business acumen. You have experience leading strategies on a national scale and are excellent at identifying areas of risk, as well as those of opportunity.  You are a savvy business leader who can:
    • Navigate through complex internal processes
    • Manage stakeholders with differing perspectives
    • Anticipate challenges before they arise
    • Work in tandem with numerous unions
    • Understand the unique needs of our diverse, nation-wide audience.
  • Leadership skills. You enjoy bringing out the best in others and leverage the skills of your team members in any way you can. Your goal as a leader is to make your teams, not yourself, shine and you lead with the changing demands of the organization in mind. 
  • Analytical mindset. You are an excellent problem solver who is always looking for more efficient ways of doing things. You are a strong financial planner and strategic thinker who easily distils the big-picture vision into action items. 
  • Communication skills. You can effectively communicate strategies to MTIS team members, as well as the CBC at large. You present in a confident and captivating manner and write clear and detailed plans, proposals, memos, etc. You are fluent in both French and English. 
  • Flexibility. This role will require frequent travel throughout Canada, with occasional international travel required

To apply:

Think this job is meant for you but worried you don’t have it all? At CBC/Radio-Canada we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet 70% of the requirements we are seeking and you are excited by the possibility of growing our company, take a chance and express your interest here.

As a leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and permeate all the services we provide as Canada's public broadcaster. 

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